Delivering Australia’s most advanced AI customer experience for Officeworks
In a region-first, we delivered an agentic virtual assistant for Officeworks customers in just eight weeks, achieving 70% self-service on day one.
See how our customers thrive.
At fullstop.ai, our mission is simple - to help organisations bring conversational AI to life, one interaction at a time.
Bringing the magic to millions of Australian kids with award winning Santa AI.
Three-time award winning solution enabling over 1.5m calls from public payphone to Santa for Australian kids.
Supporting The Salvation Army to provide crisis & community support.
See how the Salvos empowered their frontline team to respond in rapidly evolving crisis and emergency situations.
Intent & Sentiment Analysis Powering the Future of Customer Experience
See how over 135m data points were transformed into an actionable roadmap for Australia's national postal service.
AI-Powered Virtual Assistant Transforming Customer Support.
Implementing a multi-channel Virtual Assistant helped automate Team Global Express's key customer interactions.
From Complexity to Clarity enhancing Citizen Support for Housing & Rental Services in Victoria
We delivered an AI assistant to instantly access complex, evolving rental laws, providing accurate, legally compliant responses for staff.
Scaling Customer Support & Enhancing Digital Self-Service
A Conversational AI Assistant to enhance self-service, reduce escalations, improve query resolution speed & automate digital case creation.
Delivering Scalable Digital Support in a Highly Complex Landscape
See how we implemented multiple Voice & Chat virtual assistants to automate key interactions & lift digital resolutions.