[{"data":1,"prerenderedAt":79},["ShallowReactive",2],{"new-article-\u002Fnews\u002Fbringing-santa-to-life":3},{"id":4,"title":5,"body":6,"category":66,"description":67,"extension":68,"meta":69,"navigation":73,"path":74,"seo":75,"sitemap":76,"stem":77,"__hash__":78},"news\u002Fnews\u002F19.bringing-santa-to-life.md","fullstop.ai helps bring Telstra’s “Free Calls to Santa” to life with Google Cloud AI",{"type":7,"value":8,"toc":59},"minimark",[9,13,16,21,24,27,31,34,37,56],[10,11,12],"p",{},"fullstop.ai is proud to partner with Telstra, Google Cloud, and OMD Australia to help deliver one of the nation’s most joyful and creative AI-powered experiences: the 2025 Free Calls to Santa program.",[10,14,15],{},"Running nationwide until Christmas Eve, Telstra invites kids to dial #HOHOHO (#46 46 46) from any of its 14,000+ public payphones for a magical conversation with Santa himself. Since 2021, almost two million calls have connected Australian families — from big cities to the most remote communities — directly to the North Pole.",[17,18,20],"h3",{"id":19},"a-real-time-santa-experience-made-for-australia","A Real-Time Santa Experience, Made for Australia",[10,22,23],{},"Every call is its own moment of wonder. Some kids tell jokes, some ask about reindeer training, and others simply want a little encouragement before Christmas. No two conversations are the same.",[10,25,26],{},"With Google Cloud’s conversational AI, Santa responds naturally, dynamically and in real time — transforming a humble payphone into a personalised Christmas experience only Australia could create: summer sunshine, a red phone box by the beach, and a direct line to Santa.",[17,28,30],{"id":29},"crafting-santas-voice-personality-and-safe-interaction-model","Crafting Santa’s Voice, Personality and Safe Interaction Model",[10,32,33],{},"Behind the scenes, fullstop.ai worked closely with Telstra, Google Cloud, and OMD to design the experience end to end — ensuring Santa feels warm, playful and unmistakably kind, while keeping safety at the heart of every interaction.",[10,35,36],{},"This includes:",[38,39,40,44,47,50,53],"ul",{},[41,42,43],"li",{},"Google Cloud’s Customer Engagement Suite to orchestrate the real-time experience",[41,45,46],{},"Gemini models powering dynamic, responsive dialogue",[41,48,49],{},"A custom Santa Chirp voice, built from specialised training recordings to capture warmth, playfulness and emotional nuance",[41,51,52],{},"fullstop.ai’s Secure AI framework, ensuring every conversation is safe, age-appropriate, and grounded in the joy of Christmas",[41,54,55],{},"Through this combination of creativity and engineering, we’ve built a Santa who can delight millions — reliably, safely and at national scale.",[10,57,58],{},"It’s a perfect example of AI that quietly works in the background, while the magic stays front and centre.",{"title":60,"searchDepth":61,"depth":61,"links":62},"",2,[63,65],{"id":19,"depth":64,"text":20},3,{"id":29,"depth":64,"text":30},"News","fullstop.ai is proud to partner with Telstra, Google Cloud, and OMD Australia to help deliver one of the nation’s most joyful and creative AI-powered experiences; the 2025 Free Calls to Santa program.","md",{"author":70},{"name":71,"bio":72},"Brady Jacobsen","Chief Customer Officer",true,"\u002Fnews\u002Fbringing-santa-to-life",{"title":5,"description":67},{"loc":74},"news\u002F19.bringing-santa-to-life","ptSSHTaF5SizK-dOOHvjxZLsYoo0BWissES35Ap5jAw",1783572445682]